{"id":262489,"date":"2023-04-03T10:24:14","date_gmt":"2023-04-03T10:24:14","guid":{"rendered":"https:\/\/aostavalleycard.it\/faq\/"},"modified":"2024-06-03T14:18:30","modified_gmt":"2024-06-03T14:18:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/aostavalleycard.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”36px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FAQ<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”What is Aosta Valley Card? ” dsm_content=”<\/p>\n

Aosta Valley Card is the ideal choice for those who want to make their holiday a unique and unforgettable experience thanks to the personalised and exclusive offers for each customer including hospitality, entertainment, shopping and wellness, as well as the convenient Skipass function. It has been developed in partnership with the Aosta Valley Ski Instructors Association, <\/span>the Aosta Valley Hotel Association (ADAVA), the Aosta Valley Mountain Guides College, the Aosta Valley Ski Portal and the Regional Tourism Office. It has been developed in partnership with the Aosta Valley Ski Instructors Association, the Aosta Valley Hotel Association (ADAVA), the Aosta Valley Mountain Guides College, the Aosta Valley Ski Portal and the Regional Tourism Office.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.25.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][dsm_faq_child dsm_title=”Why is Aosta Valley Card convenient?” dsm_content=”<\/p>\n

Aosta Valley Card is the tourist card of the Aosta Valley and offers numerous advantages and exclusive discounts for those visiting the VDA. With this card, you have access to a wide range of conventions, including cultural, sporting, dining and leisure activities. It also allows you to explore the territory to the full, visiting castles, monuments, museums and enjoying typical experiences.\u00a0<\/span><\/p>\n

The card is available in two versions: individual or family, both valid for one year. Both also offer a medical consultation service, with the individual card also being able to be used as a rechargeable skipass.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.25.1″ _module_preset=”default” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_1″ sticky_enabled=”0″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Quanto costa Aosta Valley Card? ” dsm_content=”<\/p>\n

The cost at the Tourist Offices is \u20ac12 for the individual Card and \u20ac30 for the family Card. The online purchase includes an additional \u20ac3 shipping charge. It is also possible to purchase the Card directly upon your arrival in Aosta Valley at the numerous points of sale in the territory, which can be consulted at http:\/\/aostavalleycard.it\/punti-vendita\/.<\/span><\/a><\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_2″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Can I also receive my Aosta Valley Card abroad?” dsm_content=”<\/p>\n

At the moment we only guarantee shipment to Italy. For those outside Italy<\/b><\/span> we advise to buy your card at the points of sale in the Valley or by sending us a request to info@aostavalleycard.it<\/span><\/a> we can have the card delivered directly to the hotel of your choice on your arrival in the Valley.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_3″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Can I use Aosta Valley Family Card as a Skipass for the whole family? ” dsm_content=”<\/p>\n

No, Aosta Valley Family Card does not have the Skipass function<\/b><\/span>. If you wish to have the Aosta Valley Card with the Skipass always at hand for your family, you can buy an individual card for each member.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_4″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”How can I load tickets onto Aosta Valley Card?” dsm_content=”<\/p>\n

Scan the QR-code on the back of the Aosta Valley Card (individual) and you will be taken to www.skilife.ski. Just follow the simple steps, buy your ticket online and go skiing without having to go through the ticket offices!<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_5″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Is Aosta Valley Card nominative?” dsm_content=”<\/p>\n

Yes, the name of the card holder must be shown on the back of the card<\/span> as on the identity card and cannot be changed. La card \u00e8 nominativa, ti verr\u00e0 chiesta la carta d\u2019identit\u00e0 a ogni ingresso. <\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_6″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”What name must be written on the Aosta Valley Family Card? ” dsm_content=”<\/p>\n

The name of the head of the family is written on the family card. <\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_7″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Is there a maximum number of children who can benefit from the Family Card? ” dsm_content=”<\/p>\n

The maximum number of family members is six (6) persons. The card is nominative, you will be asked for your identity card at each entry.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_8″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Can I include grandparents, cousins, uncles or other cohabitants on the Family Card if they are part of my household?” dsm_content=”<\/p>\n

No, the Family Card is only valid for two parents – married or not – and their minor children.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_9″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Does Aosta Valley Card have an expiry date? ” dsm_content=”<\/p>\n

Yes, Aosta Valley Card is valid for one year from the day of purchase regardless of the season.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_10″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”Non ho fatto in tempo a usufruire degli sconti di tutti i partner in giro di 12 mesi. Posso continuare a beneficiare degli sconti dopo la scadenza?” dsm_content=”<\/p>\n

No, Aosta Valley Card ha la durata di 12 mesi dal momento dell\u2019acquisto. <\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_11″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”I have a question not listed here, how can I contact you? ” dsm_content=”<\/p>\n

We are available 24\/7 on our number see 800890415. You can also contact our offices by writing to info@aostavalleycard.it. Puoi anche contattare i nostri uffici scrivendo a info@aostavalleycard.it<\/span><\/a>. <\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_12″][\/dsm_faq_child][\/dsm_faq][dsm_faq dsm_make_accordion_toggle=”on” dsm_enable_schema_markup=”on” dsm_open_font_icon=”Q||divi||400″ dsm_close_font_icon=”P||divi||400″ dsm_open_icon_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#002741″ dsm_close_icon_bg_color=”RGBA(255,255,255,0)” dsm_close_icon_color=”#002741″ dsm_animate_icon=”on” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”I am a company from Valle d'Aosta and would like to become one of your partners, what should I do? ” dsm_content=”<\/p>\n

You can write to us on info@aostavalleycard.it<\/span><\/a> with your company details and you will be contacted by our Sales Department.<\/p>\n

” dsm_child_open_font_icon=”N||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” parentOrderClass=”dsm_faq_13″][\/dsm_faq_child][\/dsm_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ

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”Aosta<\/div>\n\t\t\t <\/div>\n\t\t\t<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-262489","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/pages\/262489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/comments?post=262489"}],"version-history":[{"count":7,"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/pages\/262489\/revisions"}],"predecessor-version":[{"id":263048,"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/pages\/262489\/revisions\/263048"}],"wp:attachment":[{"href":"https:\/\/aostavalleycard.it\/en\/wp-json\/wp\/v2\/media?parent=262489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}